Information Covered by this Policy
The phrases ‘L.B. Landbank Property Consultants Ltd’, ‘us’ or ‘we’ or ‘our’ shall, when used herein, and include Landbank, on behalf of and in respect of whom this policy is made.
By using our website or otherwise providing your personal information to us, you agree to the collection, use and sharing of your information in accordance with this policy.
Personal information is information, or any combination of separate pieces of information, that could be used to identify you as an individual. Should you have any queries in respect of this policy or our use of personal data, please contact the L.B. Landbank Property Consultants Ltd at firstname.lastname@example.org.
This policy also governs the use of computer Cookies as a reference in section 10 of this policy.
Information Landbank Property Consultants Collects
We may collect information about you from a variety of sources. This includes information we collect directly from you; information we collect when you visit our website or view our online content; and information we collect about you from other sources.
The term Personal Data refers to any element or information that can identify a person’s identity or contact information. This also includes cases where one’s identity can be ascertained even indirectly by reference to a factor that is unique to the physical, physiological, genetic, psychological, economic, cultural or social identity of that individual.
Use and Process of your information
We may hold and process personal data that you provide to us in accordance with the GDPR.
The information that we collect and store relating to you is primarily used:
- To enable us to provide our services to you, to communicate with you and to meet our contractual commitments to you.
- To notify you about any changes to our business, such as improvements to our Website or service/product changes, that may affect our service or relationship with you.
- If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you.
- Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you.
- Where we need to comply with a legal obligation.
Landbank will only process your information in accordance with the lawful basis of legitimate interest. If we receive any requests related to, for example, a product or service, a call-back, or specific marketing materials; we will use your personal information to fulfil your request.
Legitimate Interest means the interests of our company in conducting and managing our business to enable us to provide you with the best services/products and property advice we can.
Where we need to manage your account and protect you against or identify possible fraudulent transactions, we will do so in accordance with our legal obligation placed on us under law.
We will seek consent from you if we need to process your data for solely identified purposes. To ensure meaningful consent is obtained from you, Landbank will provide you with reasonable notice ensuring that your consent is provided on an informed basis.
There is a range of circumstances where we may disclose your data to third parties. These include:
- Regulatory bodies. We may disclose your data to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.
- Our Suppliers. We may disclose your data to third parties that are involved in the fulfilment of our services to you.
- Third-party marketing. Where you have consented for us to do so, we may provide your data to selected third parties who may contact you about their goods or services that you may be interested in.
- Business sale. We may disclose your personal data outside of our organisation: (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
Please be advised that we do not reveal information about identifiable individuals to our advertisers, but we may, on occasion, provide them with Aggregated Data (i.e. data that may be obtained from your personal data, but which does not directly or indirectly identify you. This may include Usage Data detailing how you use our Website and the features and areas that you have interacted with) about our Website visitors and customers.
If you do not want us to share your data with third parties you will have the opportunity to withhold your consent to this by contacting us on the contact details listed above.
As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA – this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.
A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA.
If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.
You might find links to third party websites on our website. If you click a link to a third-party website and visit that site, you may be allowing that site to collect and share certain data about you. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Landbank is committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to protect personal information from loss, misuse or alteration. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk.
We limit access to personal information to those who have a business need. We keep personal information only for so long as deemed reasonably necessary.
Our websites are not directed to and we do not knowingly collect personal information from children.
The GDPR gives you a range of rights in relation to the personal data that we collect from. You have the right to:
- Access your personal data. This right is commonly known as the ‘data subject access request’ and enables you to receive a copy of the personal data we hold about you. You will not need to pay a fee to access your personal data unless we can justifiably demonstrate that the request is repetitive or excessive. We will respond to all legitimate data access requests within one month, but we may need to obtain further information from you in order to confirm your identity and the legitimacy of the request.
- Request update of the personal data. This enables you to have any incomplete or inaccurate data corrected.
- Erasure of your personal data. This enables you to ask us to delete personal data where there is no justifiable reason for us continuing to retain and process it. We may not always be able to delete the data such as if there is an ongoing contractual relationship between us or if we are legally required to retain the data.
- Object to processing of your personal data where we are relying on consent or our legitimate interests (or those of a third party) as the justification for processing the data.
- Restrict the processing of your personal data. This enables you to ask us to change the processing of your personal data. For example, you may wish to vary the basis on which we contact you.
- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, machine-readable format.
- Withdraw consent. Where we are relying on consent to process your personal data you may withdraw that consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
You can exercise these rights at any time by contacting our DPO at the contact details listed above.
If you wish to raise a complaint regarding our use of your personal data then you can contact the Commissioner for Personal Data, which is the supervisory authority for data protection issues in the Republic of Cyprus. (http://www.dataprotection.gov.cy).
If you do wish to raise a complain then we would welcome the opportunity to discuss your concerns before you contact the Personal Data Commissioner to see if we can resolve the issue for you.
Cookies and Other Technologies
Landbank and any third-party service providers use a variety of technologies to assess how our site is used, to personalise your experience and to deliver you marketing, including online content, tailored to your interests. Some technologies we may use include the following:
A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. Cookies are created when your browser loads the website. The website sends information to the browser which then creates a text file. Cookies are stored on your device for various periods of time, from as short time as the duration of your browsing session to several months.
Every time you come back to the website, the browser retrieves and sends cookies to the server, which helps to improve your experience of the website by:
- Remembering settings, so you don’t have to re-enter them every time you visit.
- Remembering your last properties and searches, helping you to keep on top of new listings.
- Measuring use of the website so that we can see where we can improve.
You can manage and/or delete these small files from your device, but please be aware that this will limit the functionality that we are able to offer to you.
How you can set Cookies?
Web browsers are usually configured to allow Cookies. If you wish to modify specific functions you must adjust your web browser settings.
What are your options?
You have the ability to accept or decline cookies when you visit our website. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or websites you visit.
To learn more about cookies and how to manage them please visit Allaboutcookies.org.
We use third-party web analytics services on our Sites, such as those of Google Analytics. These service providers help us analyse how visitors use the Sites. The information obtained for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers.
Links to other websites and apps
Our website may provide links to other websites and apps for your convenience and information. These websites and apps may operate independently from us. Linked sites and apps may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps.
We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.
Version: September 2019
Questions & Concerns and How to Contact Us
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact us by postal mail or email at:
L.B. Landbank Property Consultants Ltd
43A Tseriou Avenue,
2040 Strovolos, Nicosia,